Shipping policy
At Propellant Flowbins, we are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed once full payment has been received and cleared.
- Orders are typically processed within 1-3 business days.
- Processing times may be extended during peak periods, public holidays, or due to circumstances beyond our control.
Shipping & Delivery
- We deliver throughout South Africa using reputable courier partners.
- Delivery times vary depending on the destination and courier service selected.
- Estimated delivery times are provided as a guide only and are not guaranteed.
Shipping Costs
Shipping costs vary depending on the product:
- Selected smaller items - Free shipping included NATIONWIDE.
- Larger and heavier items - Diesel Flowbin Range - Shipping is quoted separately based on your delivery address, order weight, and dimensions. Our team will contact you with the shipping cost after your order is placed, and a separate payment request will be issued before dispatch.
Orders will only be dispatched once full payment, including any applicable shipping costs, has been received.
For urgent shipping enquiries, please contact us via WhatsApp or email before placing your order.
Delivery Delays
- While every effort is made to ensure timely delivery, Propellant Flowbins is not responsible for delays caused by couriers, weather conditions, road closures, strikes, or other unforeseen circumstances.
Inspection Upon Delivery
- Customers are responsible for inspecting all products upon delivery.
- Any Damages, shortages, or incorrect items must be reported within 48 hours of receiving the order.
- Supporting photographs may be required when submitting a claim.
Failed Deliveries
- Customers must ensure that the delivery address and contact details provided are accurate.
- Additional delivery charges may apply if a parcel is returned due to incorrect information, failed delivery attempts, or customer unavailability.
Collection Option
- Where available, customers may arrange collection by prior appointment.
- Customers collecting orders must inspect goods before leaving the collection point.
Contact Us
For any shipping-related queries, please contact:
Propellant Flowbins
📞067 038 9959
📧propellantflowbins@gmail.com
By placing an order with Propellant Flowbins, you acknowledge and agree to this Shipping Policy.